Tag: Citizen redress

The creation of an English Public Services Ombudsman: mapping a way forward

The creation of an English Public Services Ombudsman: mapping a way forward

Strong democracies should be backed up by robust accountability frameworks, an aspect of which includes redress mechanisms. In a new report published by Democratic Audit, Richard Kirkham and Jane Martin, the Local Government Ombudsman, explores the current debates surrounding the proposal to integrate the ombudsman community in England. In this extract from the report they consider why the consensus in support […]

PASC support for the creation of a single Public Services Ombudsman for England is welcome and timely

PASC support for the creation of a single Public Services Ombudsman for England is welcome and timely

The Public Administration Select Committee this week released a report that proposes significant changes to the Ombudsman service in the UK. Crucially, the report argues for the creation of a single Public Services Ombudsman for England. Jane Tinkler outlines why this reform would better for individual citizens, better for improving services, and would bring about a more […]

England needs an integrated public services ombudsman, organised regionally

England needs an integrated public services ombudsman, organised regionally

The House of Commons Public Administration Committee is currently considering the role of the Parliamentary and Health Service Ombudsman. Professor Patrick Dunleavy, Co-Director of Democratic Audit gave evidence at the Committee’s most recent hearing on the topic. In this post, Richard Berry summarises the evidence presented and highlights key recommendations for improving the Ombudsman’s role […]