Tag: Alenka Kern

Research from Slovenia shows ‘administrative literacy’ is key in people getting the most from e-government services

Both e-government provision and digital and computer skills have come on leaps and bounds over recent years. But how important is digital literacy in getting the most out of e-government services? According to new research from Slovenia carried out by Bojan Cestnik and Alenka Kern, it is possibly less important than administrative literacy in this […]